How Great Greek Mediterranean Grill used technology to upgrade ordering experience

As leading restaurants continue to pivot to enhance the digital customer journey and navigate changes in customer behavior post-pandemic, technology has become a critical strategy for efficiency. At The Great Greek Mediterranean Grill, our tech tools have become even more effective since we integrated them in an enterprise system that takes the customer journey to a whole new level.

The name says it all: Nice & Easy. It brings leading-edge technologies together within our business model to improve our speed of service and create labor efficiencies. It’s part of our plan to ensure an unparalleled, best-in-class mobile and online customer experience journey for both new and loyal customers. We have just completed the first full year of implementing it after launching in 2021, but so far Nice & Easy has lived up to that promise.