EXPERT FRANCHISE DEVELOPMENT GUIDANCE

OUR FRANCHISE LEADERSHIP TEAM

Let the industry leading franchisor guide you through the pitfalls of franchising your concept

Ray Titus

Ray Titus

CEO

Ray Titus is the CEO of United Franchise Group and its affiliated companies. Mr. Titus is a life-long entrepreneur who began his career with his father, franchising legend Roy Titus, and went on to develop a group of successful brands and franchise development services. Ray founded Signarama, growing it into the leading sign franchise in the world and laying the foundation for what has become United Franchise Group (UFG), The Global Leader for Entrepreneurs. Today UFG affiliated brands are among the most recognized within multiple industries, from franchise services to the family of affiliated franchise brands within the United Franchise Group division. Ray’s commitment to franchising helped establish the Titus Center for Franchising at Palm Beach Atlantic University, the first university center of its kind. His philosophies on growth, positive attitude, and family influence the core values that have driven success within the award-winning brands he has developed from conception to international expansion.

Tipton Shonkwiler

Tipton Shonkwiler

Accurate Franchising Inc. President & Managing Director of Consulting Division, UFG

Tipton Shonkwiler is the Brand President for Accurate Franchising and also the President UFG Consulting Division. Tipton has been with United Franchise Group for more than 20 years. He has been working in the franchise industry for the past 35 years and has served in various capacities including franchise development, sales and marketing, international master license sales, international brand development, along with having the direct responsibility for the day to day operations for several UFG brands throughout his career. Tipton is a Certified Franchise Executive within the International Franchise Association and holds a Franchise MBA from Nova Southeastern University. Originally from Ohio, Tipton now resides with his wife and 3 kids in Palm Beach County, FL.

MIKE BRUGGER

MIKE BRUGGER

President of Franchise Real Estate & Services Division

Michael Brugger is the President of Franchise Real Estate & the Services Division. Mike joined United Franchise Group (UFG) in 1994 and has been very successful in overseeing multiple departments of the company since. In 2000, Mike opened and managed the very first EmbroidMe store in West Palm Beach, FL. Among many other roles, Mike has managed UFG’s marketing, technology, and training departments and spent 4 years as the President of Fully Promoted where he lead the Fully Promoted team to help the brand and franchise owners grow profitability. Most recently Mike transitioned to President of Franchise Real Estate & the Services Division where he oversees UFG’s real estate team to find ideal locations for our franchise owners and clients to get them open as quick as possible while setting them up for success.

MICHAEL WHITE

MICHAEL WHITE

Chief Development Officer

Michael White began his career as a Marketing Consultant for Signarama in the Raleigh-Durham area of North Carolina. He officially joined us in 2008, when he was named a Regional Director for Starpoint Brands affiliated brands Signarama and Fully Promoted in the Carolinas. Over the past 15 years, Michael has worked up the ranks to become Chief Development Officer, where he oversees franchise sales and the development of our family of brands. In addition, he also serves as the President of Venture X, working towards elevating franchise owner success.

Chad Palmer

Chad Palmer

Chief Marketing Officer

Chad Palmer has been with United Franchise Group since 2018 and has held roles as VP of Digital Marketing and VP of Franchise Development. He brings to AFI over 20+ years of Digital Marketing expertise in both franchising and multi-location businesses. Often featured as a guest panelist or as a podcast guest speaking on the latest trends in marketing, Chad is regarded as an industry expert and is a valuable resource for AFI clients. He has a passion for helping entrepreneurs turn their dreams into reality. He also heads our Extended Support Program which is designed to give emerging brands the support they need most to succeed and grow.

Max Taha

Max Taha

Chief Technology Officer

As the Chief Technology Officer, Max Taha directs the company’s online presence and its technology platforms, from websites, networking to franchisee store management and support tools. Max started his career in a Signarama store in Fargo, ND before transitioning in 2011 to the Corporate office in West Palm Beach, FL.

Mike Landis

Mike Landis

Regional Vice President – AFI

Mike Landis is the Sales Support Coordinator for Accurate Franchising Inc. Previous to his current position with AFI, he worked with several of United Franchise Group’s Emerging Brands including Network Lead Exchange & Resource Operations International. He received his Bachelor’s degree in Business Management from Florida Atlantic University. Mike is married to his wife, Brittany, and they currently reside in South, FL. He inherently understands that the franchisee is the single most valuable asset an organization can have, and is driven by the unrelenting pursuit of franchisee success & satisfaction.

JASON JACOBSON

JASON JACOBSON

Vice President of Operations

Jason Jacobson has been with United Franchise Group since 2014 in a variety of capacities with the company, and most recently transitioned over to Accurate Franchising in early 2021. He is responsible for project managing the entire development process for our clients, to include Strategic Planning, legal document creation, operations assistance and Sales and Marketing. He takes great pride in helping our clients develop their businesses into a lucrative and profitable franchise concept. He is originally from Islip, NY and now lives locally in West Palm Beach, FL with his wife, Jill, daughter Emma, and twin sons Pearce and Dylan.
Taylor Titus

Taylor Titus

Director of Operations, Services Division

Taylor Titus is the Director of Operations for the Services Division at United Franchise Group™ (UFG), where she equips franchisors with the tools, resources, and vendor partnerships needed to fuel growth and support their franchisees’ success. With over five years at UFG, Taylor has held leadership roles in franchise development and marketing, managing budgets, vendor accounts, and teams while overseeing PR and social media strategies. Her expertise in streamlining processes and building strategic partnerships has driven growth across UFG’s brands. Now, she leverages her deep knowledge of franchising and marketing to deliver innovative solutions that support franchisors at every stage of growth.
Mike Bickford

Mike Bickford

Client Development Manager

Michael Bickford is the Client Development Manager at Accurate Franchising, Inc., where he focuses on driving franchise growth through client development and sales strategies. He specializes in identifying and engaging potential clients to expand partnerships and enhance the company’s Extended Support Program, delivering tailored solutions to help franchisors achieve their goals. With a proven track record as a top-performing sales professional and experience in operations and logistics, Michael brings a results-driven mindset and commitment to franchise success.

Nadeen Retzler

Nadeen Retzler

Sales Support Coordinator

Nadeen Retzler has been with United Franchise Group since 2008, with her career starting as the Director of First Impressions. Nadeen has held numerous positions at UFG including Communications Specialist, Franchise Development Representative, Executive Assistant and UFG Global Coordinator. She has been working with our Master License Partners around the world and takes great pride in assisting them with a “What Ever It Takes” attitude. Nadeen enjoys cruising and spending time with her family.
Diego Verd

Diego Verd

AFI Sales & Marketing Representative

Diego Verd is the Sales & Marketing Representative for Accurate Franchising Inc and is also the Sales Representative for Latin American and the Caribbean. He has been with the company since 2018, with his career starting as a Franchise Development Representative. Diego is originally from the Dominican Republic and moved to West Palm Beach, FL to get his bachelor’s degree in Finance.

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Accurate Franchising consultants provide strategic planning, sales support/training, marketing, operations, legal, financing and real estate assistance – all designed to help business owners grow. To provide the personalized and time-intensive consultation required, Accurate Franchising currently limits the program to five clients at a time.

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